Thank you for your interest in the SDR/ Appointment setter role at Cleaning in Motion. As part of our selection process, we kindly ask you to submit a Loom video (https://www.loom.com/) answering the following questions. This video will help us evaluate key competencies required for the position.

Instructions for Your Loom Video Submission

Video Guidelines: Ensure your video is no more than 3 minutes long .Be clear, concise, and authentic in your responses.

Ensure good lighting and minimal background noise.

Questions to Address:

1.Please introduce yourself and share a brief overview of your experience in roles that involved speaking with customers or clients over the phone.

2. Share a specific example of how you bounced back from a significant professional setback. What did you learn from the experience, and how did it shape your approach moving forward?

3. If you had to choose between hitting 80% of your target with perfect customer satisfaction or 120% with average satisfaction, which would you choose and why?

4.Describe a time when you turned a difficult or uninterested client into a successful conversation or appointment. What strategies did you use, and what was the outcome?

5.Tell us about a time when you received constructive feedback that was initially difficult to hear. How did you respond, and what did you do to apply it effectively?

6.When managing a high volume of calls and follow-ups, how do you stay organized and ensure nothing falls through the cracks? Share a specific example if possible.

7.

Submission Details:

Ensure that the Loom video link is accessible without restrictions.

Tips for Success:

Be yourself and let your personality shine through.

Structure your responses clearly to maintain a professional flow.

Demonstrate your strengths and experiences relevant to the questions.

We appreciate the time and effort you put into this process and look forward to learning more about you!

Best regards,